Macdonalds Hotels UK Reviews

Macdonald Hotels & Resorts offers a variety of booking options through their website, www.Macdonaldhotels.co.uk. When making a booking, customers enter into a contract with Macdonald Hotels. The website offers a range of packages and pricing, which fluctuate depending on availability and demand. Prices are inclusive of VAT at the current prevailing rate and are guaranteed once a confirmation number has been given.

There are two main types of rates: Advance Purchase Rates and Best Flexible Rates. Advance Purchase Rates are generally available 7 days or more before the date of arrival and are fully prepaid at the time of booking. These rates are non-refundable and non-transferable. The credit/debit card used to book the Advance Purchase rate must be presented to reception on arrival at the hotel.

On the other hand, Best Flexible Rates are available until the day of arrival. These rates allow customers to alter or cancel their booking up until 2pm on the day before arrival without charge. Cancellations made after 2pm the day before arrival will incur a one night's room charge.

Payment for orders can be made using a debit card or credit card. This is a secure 128-bit SSL encrypted payment. Please note that an extra international bank charge fee may be applied by the card provider for making international payments outside of the UK. The name that will appear on the bank statement will be either SK Chase Ltd or the venue name.

Macdonald Hotels & Resorts offers a Price Match policy. If a better publicly-available rate is found elsewhere online, the hotel will match that rate and discount it by a further 10%. The lower rate must be for the same hotel, room type, inclusions, stay dates, and payment conditions. The claim must be made within 24 hours of making the original booking. If the lower rate qualifies for the price match and all other terms & conditions are matched, the hotel will match the lower rate and discount that rate by an additional 10%.

The hotel also offers various deals and discounts. For instance, there is a 20% off offer on spring and summer stays when booking direct until 30th June 2024. There's also a special offer for a 4-night stay at any of their self-catering resorts between April and June 2024, where you'll pay for just 3 nights when you book direct. They also offer special deals for golf enthusiasts and spa goers.

Please note that these details are subject to change and it's always best to check the official website for the most up-to-date information.

Macdonald Hotels & Resorts, a Scottish company, offers a range of high-end properties across the UK. The hotels are upper four- and five-star and branded as Macdonald. The company owns all of its assets and has a vested interest in continually developing and improving them. The main board of the company and the senior executives are all hoteliers, so they care about the experience delivered to the guests.

The company offers a Best Available Room option. Whether it's a cosy standard double or a spacious and lavish suite, rooms at Macdonald Hotels always come with all the comforts you'd expect - including indulgent luxury toiletries, complimentary WiFi, and a restful night's sleep.

They also offer a Best Price Guarantee. In the rare event that you discover a lower qualified price for the same room type and terms on another website, they'll gladly match that price and go the extra mile by granting you an additional discount of 10%.

When you book direct, they offer +1 Hour Late Checkout. They'll give you an extra hour to stretch out, hit the snooze button, and sink into the sheets.

They also offer Free Parking at selected locations when you book on their website.

The company is committed to quality and standards, both through physical improvements in their properties and staff training. They employ almost 4,000 staff in the UK and want all of them to have the opportunity to further their education or gain a qualification.

The company has a broad geographical spread and diversity of its properties. City breaks, weddings, golfing trips and spa retreats are all equally on offer, with the number of rooms varying from 27 in Macdonald Pittodrie House near Aberdeen, to 455 in Macdonald Aviemore resort in the Scottish Highlands, and locations ranging from the Cotswolds and Lake District to the New Forest and Chester.

The company also has a Club for individual travellers and a company reward scheme for SMEs and the meetings, incentives, conferences and events market.

Please note that the information provided here is based on the latest available data and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official Macdonald Hotels & Resorts website.

Macdonalds Hotels UK guarantees to match the best publicly available rate found online and discounts that rate by a further 10% when booking directly on their website.

The cancellation policy depends on the rate booked. Advance Purchase Rates are non-refundable and non-transferable. The Best Flexible Rates allow booking alterations or cancellations up until 2pm on the day of arrival without charge. However, the policy may vary for specific hotels and seasons.

The price of a stay at Macdonalds Hotels UK includes twin or double bedrooms (single rooms for single guests) with a private en-suite bathroom, color TV, direct dial telephone, and breakfast (if booked in advance).

Up to two children aged 12 and under can stay and have breakfast for free when sharing a suitable room with two adults on the same room basis. The hotel determines whether a room is suitable for this offer. If children stay in their own room, they will be charged 100% of the full adult rate.